My Account/Subscription FAQ
We're here to help.
20 articles
- Reactivating a Shed account after cancellation
- Active, pending, and inactive subscriptionsThis article explains what each subscription status means.
- What are Shed’s subscription, cancellation, and refund policies?
- How do I modify my subscription?
- How do I pause my subscription?
- How do I update my contact information?
- How do I reset my password?
- Why does my subscription show as active after cancellation?
- How do I cancel my Shed medication subscription?
- How often am I billed?GLP-1 injections, NAD+, MIC+B12
- Why is my medication order on hold?
- Privacy policy and disclosure
- What are Shed's policies on no-show fees, membership charges, and appointment management?
- Am I eligible for early cancellation?Early cancellation policy for Shed medication subscriptions
- Multi-month subscription FAQsThis article explains how pricing, cancellations, refunds, pauses, and special circumstances work for members on a multi-month Shed plan. If you have questions at any point, our support team is…
- The 120-Day GuaranteeDo the work. See the results. If you don't - we'll give you your money back.
- Loyalty Rewards ProgramGet rewarded for staying consistent
- 120-Day Guarantee FAQsEverything you need to know about the Shed money-back guarantee and your four commitments.
- Shed Loyalty Rewards — FAQsEligibility, Milestones, Redemption & Program Terms
- Refer a friend and earn $100 in credit