What is Shed's refund policy for shipped or delivered orders?

Shed has a clear refund policy regarding shipped and delivered orders. Below, we outline the key points to help you understand the policy and manage your subscription effectively.

Shed does not provide refunds for subscription charges once services have been rendered. This includes orders that have been processed, shipped, or delivered. Customers are encouraged to review their orders and subscription details carefully before the billing date to avoid unwanted charges.

Once an order has been submitted to the pharmacy, it is no longer eligible for cancellation or a refund. This means orders that the order has been created, processed or shipped, they will not be refunded. Subscription fees are non-refundable once charged. To avoid being charged for future renewals, customers must cancel their subscriptions at least 72 hours before the billing date.

If an order is mis-delivered, refunds cannot be guaranteed. While Shed may coordinate with the pharmacy to arrange a replacement, declining a replacement does not ensure a refund.

Every situation is different, and we are here to help. If you have additional questions about the refund policy, please reach out to support through your Shed Portal here:
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To avoid unwanted charges, customers must cancel their subscriptions at least 72 hours before the billing date. This ensures that no new orders are processed or shipped. Customers can manage their subscriptions through their Shed account or by contacting customer support.