Shed provides flexible options for managing the timing of your prescription shipments, allowing you to delay, reschedule, or adjust delivery windows to suit your needs. Here is a comprehensive guide to the available options.
Shipment modifications: how to delay or reschedule orders
If you need to delay a shipment, Shed offers several options:
Request a shipment delay: You can ask Shed’s support team to hold your order and ensure it does not arrive until after a specific date. Once the date has passed, the order will be processed and submitted for fulfillment.
Adjust order submission timing: You can delay the shipping date of your next order by specifying when it should begin processing. This ensures the shipment aligns with your return or availability.
Maximum time delay: You may delay your shipment for up to 3 weeks. Reach out to the support team here if you would like to pause your shipment.
For more information on pausing your account, visit: How do I pause my subscription?
Delivery timelines and expectations
Understanding how long it takes for your prescription to arrive helps you plan better:
Typical delivery window: Once processed, shipments usually take 5–10 business days to arrive. While exact delivery dates cannot be guaranteed, you will receive tracking information from the pharmacy to monitor your package status.
Expedited shipping: Unfortunately, expedited shipping is not available. Always plan for the standard delivery timeframe when scheduling your medication orders.
For more information on this topic, visit: Can my medication order be expedited?
Adjusting shipment delivery windows
Aligning your prescription shipments with specific date ranges is possible through:
Early or delayed processing: Shed allows you to request early processing of payment for quicker shipments or to delay the next payment by up to 3 weeks. Adjust the timing to suit your availability and ensure the shipment aligns with your preferred delivery window.
Contacting support for adjustments: If you need to further modify a scheduled delivery or confirm changes, contact the support team here before your scheduled resume date. They can help adjust the shipment timing as needed.
Summary
Whether delaying shipments, pausing subscriptions, or aligning deliveries with available dates, Shed offers versatile solutions to meet your scheduling needs. Contact the support team for any specific requests or further assistance.
Visit https://portal.tryshed.com/support to message support with any questions.